Privacy Policy
We take the protection of your personal data seriously. We process your data in accordance with Swiss data protection law (DSG) and the EU General Data Protection Regulation (GDPR), where applicable.
1. Controller
ITWORLDZH GmbH
Tellstrasse 31
8004 Zurich
Switzerland
Email: info@itworldzh.ch
2. Data Collected
We collect and process personal data you voluntarily provide, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- IP address
- Order data
- Communication content (E-Mail, Contact form)
3. Purpose of Processing
We use your data for:
- Processing inquiries and communication
- Order fulfilment and contract performance
- Payment processing
- Product delivery
- Customer support
- Technical operation of the website
- Fraud prevention and legal compliance
4. legal basis for processing
We process personal data based on:
- Contract performance (Art. 6 para. 1(b) GDPR)
- Legal obligations (Art. 6 para. 1(c) GDPR)
- Legitimate interests (Art. 6 para. 1(f) GDPR)
- Customer consent (where applicable)
5. Payment Services
We accept payments via:
- Cash
- Card payments
- Apple Pay
- Google Pay
Payments may be processed through external payment service providers or financial institutions.
Payment data is transmitted directly to the provider and is not stored on our servers.
6. Shipping and service providers
To fulfil orders, personal data may be shared with:
- Shipping companies
- Technical service providers (hosting, IT infrastructure)
- Payment service providers
Only the required data is shared for service execution.
7. Data Sharing
Data is not shared with third parties unless:
- Required to fulfil a contract
- Required by law
- Consent is given
8. Cookies and local storage
Our website uses only essential technical storage technologies (e.g., Local Storage, IndexedDB) to ensure website function and security.
No tracking or marketing cookies are used.
No user profiling is performed.
9. Hosting
Our website is hosted by a third-party provider under strict data protection regulations.
All data is stored securely within suitable legal jurisdictions.
10. Contact
When contacting us via email or forms, data is processed solely to respond to your inquiry.
Data is not used for marketing purposes without consent.
11. Data Security
We use technical and organizational measures including:
- SSL encryption (HTTPS)
- Secure servers
- Access controls
- Regular system updates
12. data retention
Personal data is only stored as long as:
- Necessary for service delivery
- Required by law
- Required for accounting or legal defense
13. Your Rights
You have the following rights:
- Access to your data
- Correction
- Deletion
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
Requests may be sent to:
📧 info@itworldzh.ch
14. Updates and changes
We may update this Privacy Policy when necessary.
Current version will always be published here.
address
TELLSTRASSE 31
8004 ZÜRICH
SWITZERLAND
working hours
WEEKDAYS : 9:30 – 12:30
14:00 – 19:00
SATURDAY : 10:00 – 17:00
SUNDAY : CLOSED